What is TeleCheck?

The consumer reporting agency known as TeleCheck is a bit different than other consumer reporting agencies like ChexSystems and Early Warning Services. Instead of focusing on past bank account debts and issues, TeleCheck directs their attention toward the check writing history of consumers. Businesses will hire TeleCheck to provide a technology service which allows them to instantly analyze a customer’s check and determine whether it is likely good or not. This is called the TeleCheck Electronic Check Acceptance service.

Based on the routing number and account number on the bottom of the check, the TeleCheck system will scan the history of the checking account that is associated with the check. TeleCheck will then look at the historical information of both the checking account and all the check transactions from that account within the past 7 years. If TeleCheck discovers negative issues on the checking account or any other suspicious activities, then accepting the check could be determined as risky. Based on what the TeleCheck results indicate, the merchant can make up their own mind as to whether they should accept the check or not.

In most situations, the merchant is going to accept the decision of TeleCheck. If the system has denied your check, then it doesn’t necessarily mean that you did anything wrong in the past. There could have been a human error made somewhere on your driver’s license or check information. Sometimes the cashier will accidentally enter the wrong information. Unless you can catch their error, you will never know until the report is investigated.

On the other hand, if you are aware that you’ve written bad checks in the past or accumulated a lot of bank debt, then you shouldn’t be surprised if your checks get denied. But if you have cleared these debts and merchants still deny your checks, then you need to get a copy of your TeleCheck report to see if it has been updated or not.

How to Get a Copy of Your TeleCheck Report

The Fair Credit Reporting Act entitles you to receive one free consumer report each year from each consumer reporting agency that keeps records of your financial history. This means you are entitled to request a free copy of your report that is on file with TeleCheck. You should request one whenever a business merchant has denied your check. You will also want to get a copy of this report if you tried applying for a checking account at a bank and they turned you down. Please note that you can only request a free copy once every 12 months. After that, there may be a fee charged by the company.

To get your free copy of your TeleCheck report, you will be required to mail a written request to TeleCheck along with some other personal information so they can verify your identity. This information includes your social security number, a scanned copy of your driver’s license, your daytime phone number, and a voided check. Once you’ve gathered all this information and documentation, mail it to TeleCheck Services’ address in Houston, Texas. You should expect to get your report in the mail within a timeframe of fifteen business days after they receive your request. In the rare case that you don’t receive your report within this time, you can file a complaint against TeleCheck with the Federal Trade Commission.

How to Dispute Information on Your TeleCheck Report

Once you have received your TeleCheck report, you need to review it for any possible errors or inaccuracies. If you were the victim of identity theft or check fraud, you may see a lot of negative markings on your report that you don’t even recognize. Either that or maybe your bank had charged you fees and you weren’t even aware of it. Whatever the reason is, you need to file a dispute with TeleCheck right away so you can clear up these issues and restore a positive TeleCheck report for yourself.

TeleCheck requires all disputes to be sent through the mail. You can go to the TeleCheck website and download the dispute form on there. The form will ask you to fill out personal information such as your social security number, driver’s license number, bank account information, personal phone number, and personal address. Below all this, you can begin listing all the errors that you feel are on the TeleCheck report. You have room to list six errors on the dispute form and then an area below that to write comments about the dispute.

Once you are done filling out the form, you should gather any additional documentation which supports your claim. For example, if you settled debts with your bank then you should get a written statement from the bank which indicates the debts were paid. Include this statement with your dispute form along with other documentation to help verify your identity. This will help speed along the investigation process as TeleCheck looks into your dispute and verifies your claim.

The Fair Credit Reporting Act requires consumer reporting agencies like TeleCheck to investigate your dispute within 30 days. What TeleCheck will do is ask the company that originally gave you those bad markings to provide them with proof that their negative reports about you were accurate. If the company fails to do this, TeleCheck will remove the bad marks off your report. However, if they find that your negative report is accurate, then it will stay like that for 7 years unless you are able to settle any past debts or issues that you had.